FAQ

Can I get the raw video or photo files?

Other FAQs

No.

File size becomes an issue when encrypting and packaging raw files on the device before sending. In future when devices become more powerful we may reevaluate, but for now devices are generally not powerful enough to allow the reports to be sent in a timely manor. Like most things in life, there is a trade off between quality and speed!

The quality of the video and image files is still very high (particularly for MediCam PRO users). There are very few circumstances where the quality will not suffice for all manors of medical use. For the situations where higher resolution is required we remind you that MediCam is not designed to replace traditional clinical photography departments! It's aim is to help doctors deliver better patient care by allowing them to quickly capture, share and store patient photos.